Between 54-87% of retail CFD accounts lose money. Based on 69 brokers who display this data.

BrokerDNA

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

City Index
9.2 /10

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

VISIT CITY INDEX
Markets.com
9.5 /10

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

VISIT MARKETS.COM
Axitrader
9.9 /10

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

VISIT AXITRADER
About

City Index is regulated by the Financial Conduct Authority. City Index have provided Forex trading services since 1983.

Markets.com is regulated by CySEC, Financial Services Board. Markets.com have provided Forex, Shares, Indices, Commodities, ETF and CFD trading services since 2008.

Axitrader is regulated by the Financial Conduct Authority. Axitrader have provided Forex trading services since 2007.

Why choose them?
  • Yes Over 35 years in business
  • Yes Segregates clients funds
  • Yes Regulated by Financial Conduct Authority, ASIC and MAS
  • Yes Over 10 years in business
  • Yes Segregates clients funds
  • Yes Regulated by CySEC, Financial Services Board
  • Yes Over 11 years in business
  • Yes Segregates clients funds
  • Yes Regulated by Financial Conduct Authority and ASIC
Headquarters London, UK 148 Strovolos Avenue, 2048 Strovolos, P.O.Box 28132, NICOSIA CYPRUS 36 Leadenhall Street, London EC3A 1 AT, United Kingdom

TRADING SERVICES OFFERED

Spot Forex Yes Yes Yes
Forex (CFD) Yes Yes Yes
CFD Yes Yes Yes
Spread Betting Yes No Yes
Social Trading No No Yes
MARKETS & INSTRUMENTS
Forex (currency pairs) 84 56 80
Commodities Offered 26 0 6
Stocks Offered 4500 2000 0
Bitcoin Yes Yes Yes
Majors Yes Yes Yes
Indices Yes Yes Yes
US Stocks Yes Yes No
Penny stocks Yes No No
Energies Yes Yes Yes
Metals Yes Yes Yes
Agriculturals Yes Yes Yes
FTSE Yes Yes Yes
Dow Jones Yes Yes Yes
Dax Yes Yes Yes
Nikkei Yes Yes No
ETFs Yes Yes No
IPO No No No
See all instruments

70% of retail investor accounts lose money when trading CFDs with this provider

See all instruments

73% of retail investor accounts lose money when trading CFDs with this provider

See all instruments

68.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

PLATFORM & FEATURES

See the platforms and features offered by each broker

Screenshot image image image
MT4 Yes Yes Yes
MT5 No Yes No
MT4 Mac No No Yes
WebTrader Yes Yes Yes
Mirror Trader No No No
ZuluTrade No No Yes
Sirix No No No
cTrader No No No
PAMM Yes No No
Custom Platforms AT Pro, Advantage Web Safecap No

APPS

iOS image Yes Yes Yes
Android image Yes Yes Yes
Windows image Yes No Yes
Available Languages

English, Spanish, German, Arabic, Polish, and Chinese

Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Norwegian, Polish, Romanian, Russian, Spanish, and Turkish

English, Chinese, Spanish, Thai, Italian, Polish, German, Vietnamese, Japanese, Russian, Romanian, and Arabic

See platform & features

70% of retail investor accounts lose money when trading CFDs with this provider

See platform & features

73% of retail investor accounts lose money when trading CFDs with this provider

See platform & features

68.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

ACCOUNT INFORMATION

From micro accounts to ECN accounts, compare the accounts offered by City Index and Markets.com

Demo account Yes Yes Yes
Mini account Yes Yes Yes
Micro account Yes No Yes
Standard account Yes Yes Yes
ECN Account No No Yes
Islamic account No Yes Yes
Zero spread account No No Yes
VIP account Yes Yes Yes
Fixed spreads Yes Yes Yes
Variable spreads Yes Yes Yes
See account options

70% of retail investor accounts lose money when trading CFDs with this provider

See account options

73% of retail investor accounts lose money when trading CFDs with this provider

See account options

68.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

TRADING CONDITIONS

Scalping No Yes Yes
Hedging Yes Yes Yes
Expert advisors (EAs) Yes Yes Yes
Virtual private server No No Yes
Direct market access No No Yes
STP broker Yes No Yes
Market maker Yes Yes Yes
Min trade 1 Lot 0.01 Lot 0.01 Lot
Max trade Varies None 100 Lots
Min deposit $25 $100 $1

RISK MANAGEMENT

Stop losses Yes Yes Yes
Limit orders Yes Yes Yes
One-click trading Yes Yes Yes
Trailing stops Yes Yes Yes
Price alerts Yes Yes Yes
Signal trading Yes Yes Yes

FUNDING METHODS

Credit card Yes Yes Yes
Bank transfer Yes Yes Yes
Standard account Yes Yes Yes
Paypal No Yes No
Neteller No No Yes
Skrill No No Yes
Payment processing time 2-3 business days Varies Instant via debit/credit card
Withdrawal processing time 2-3 business days Varies Same or next day with local payments. International payments take 3-5 days.
See all funding options

70% of retail investor accounts lose money when trading CFDs with this provider

See all funding options

73% of retail investor accounts lose money when trading CFDs with this provider

See all funding options

68.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

DETAILED INFO

Excluded countries AF, DZ, AS, AO, AU, BE, BA, BR, KH, CA, CN, CU, KR, GU, GY, HK, ID, IR, IQ, IL, JP, LA, MO, MY, MM, NZ, MP, PA, PG, PH, PR, RU, SG, KR, SD, SY, TW, TH, TR, UG, VI, VU, USA, VN, YE AF, DZ, AS, AO, AU, BE, BA, BR, KH, CA, CN, CU, KR, GU, GY, HK, ID, IR, IQ, IL, JP, LA, MO, MY, MM, NZ, MP, PA, PG, PH, PR, RU, SG, KR, SD, SY, TW, TH, TR, UG, VI, VU, USA, VN, YE US, JP
Contact email Send Email Send Email Send Email
Phone number 0845 355 0801 357-2-203-0583 44 207 096 7488
Live Chat Yes Yes No
Website www.cityindex.co.uk https://www.markets.com www.axitrader.com
Spreads:
EUR/USD (Average: 0.7 pips) 0.7 pips 2.0 pips 0.2 pips
GBP/USD (Average: 1.1 pips) 1.7 pips 2.0 pips 0.6 pips
USD/JPY (Average: 1.1 pips) 0.6 pips 3.0 pips 0.1 pips
AUD/USD (Average: 0.8 pips) 0.6 pips 3.0 pips 0.1 pips
USD/CHF (Average: 2.3 pips) 2.3 pips 3.0 pips 0.2 pips
USD/CAD (Average: 2.9 pips) 0.5 pips 3.0 pips 0.2 pips
NZD/USD (Average: 3.6 pips) 2.8 pips 4.0 pips 0.2 pips
EUR/GBP (Average: 2.4 pips) 0.5 pips 3.0 pips 0.2 pips
View all spreads

70% of retail investor accounts lose money when trading CFDs with this provider

View all spreads

73% of retail investor accounts lose money when trading CFDs with this provider

View all spreads

68.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

FEES

Inactivity Fee Yes Yes No
Commission 0.0015 No Yes
Deposit Fee Varies No None
Withdrawal Fee Varies No None
View All Fees

70% of retail investor accounts lose money when trading CFDs with this provider

View All Fees

73% of retail investor accounts lose money when trading CFDs with this provider

View All Fees

68.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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Last update

All information collected from www.cityindex.co.uk. Last updated on 01/09/2019.

All information collected from https://www.markets.com. Last updated on 01/09/2019.

All information collected from www.axitrader.com. Last updated on 01/09/2019.

Company

Since establishing themselves as one of the first spread betting providers in the UK. , City Index have grown to a global company in over 50 countries completing over two million trades every month. City Index provide some of the most competitive spreads across thousands of markets including indices, shares, currencies, commodities and many more.

City Index have continued to innovate and were the first to provide a downloadable Android and iPhone app for spread betting and CFD trading and with over 30 years experience in the industry, you know you can trust Cityindex to handle your trades.

For more information about trading with City Index, we have put together an indepth City Index review with some of the pros and cons about this broker.

Markets.com provide an in-house trading platform that is powerful yet friendly for the user. They give you access to all the popular markets including stocks, currencies, commodities and indicies. Markets.com are regulated by multiple authorities in Europe and provide a secure and transparent service, helping to make them one of the fastest growing Forex and CFD provider. They also provide 24 hour customer support five days a week and have zero commissions and fees on top their platforms.

Setting up an account is simple and take less than 3 minutes - simply sign up and verify your details. They make trading easy for traders by providing a variety of tools including stop loss, take profit, entry limit and entry stop orders. You can stay up to date and trade on the go with their user friendly apps and depositing and withdrawal fund incur no extra fees or commission.

For more information about trading with Markets.com, we have put together an indepth Markets.com review with all the pros and cons about this broker.

Axitrader is an online forex trading sevice provider who are regulated by the Financial Conduct Authority and ASIC. To open an account with Axitrader, minimum deposits start from $200.

With Axitrader you can trade 61 FX pairs, metals, and CFDs. If you like to trade on the go, Axitrader have iPhone, iPad and Android apps so you can trade from anywhere on your phone.

Axitrader offer MT4 for PC, MT4 for Mac, MT4 for Mobile, MT4 NexGen, MT4 Trading Signals, AxiTrader's Multi Account Manager platforms to make your trades and support 6 different languages.

They also offer a free demo account for traders who want to refine their trading skills.

The spreads offered by Axitrader for the most popular instruments are:
0.6 EUR/USD, 0.5 FTSE 100, 0.5 GOLD,
1 GBP/USD, 1 DOW/JONES, 0.5 Crude Oil,
see all the spreads here.



For more information about trading with Axitrader, we have put together an indepth Axitrader review with all the pros and cons about this broker.

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City Index or Markets.com?

Low spreads or accepts Scalping?

If you’re a trader looking for a broker with low spreads on popular instruments like EUR/USD, City Index is likely a better option. However, if you want a broker that allows you to scalp as a trading strategy, Markets.com may be more suitable.

Which broker is more reliable?

You can determine a broker’s reliability & trustworthiness by looking at eight factors:

  • Who are they regulated by?
  • How long have they been around for?
  • Do they hold your money in a separate bank account?
  • Do they use reputable “tier-1” banks like Barclays, Goldman Sachs or HSBC?
  • Have they been fined or penalised in the last five years?
  • The popularity of their service/website
  • Are they publicly listed?
  • Where are they located?

Based on these eight factors, we consider City Index and Markets.com to be equally reliable. We’ve broken down why below:

Who are they regulated by?

City Index is regulated by Financial Conduct Authority, ASIC and MAS, while Markets.com is regulated by CySEC, Financial Services Board.

As the Financial Conduct Authority are one of the most stringent regulators in the world, City Index will have very strict guidelines to follow to ensure they protect their retail trader clients.

Axitrader are also regulated by the Financial Conduct Authority.

How long have they been around for?

If a broker has been around for a long period of time, they’re likely to be more reliable (in comparison, most scam brokers only exist for several years before they disappear).

This also suggests that a broker has good risk management processes that have prevented them being caught out by major financial events, as was the case with Alpari UK going bust when they were there was a policy reversal of capping the Swiss Franc against the Euro.

City Index has been around for 36 years, while Markets.com have been around for 11 years. Our third alternative broker, Axitrader, have been around for 12 years.

Do they hold your money in a separate bank account?

You wouldn’t want your broker paying their staff out of the same bank account account that you’re depositing your trading funds into, would you?

Fortunately, all regulated brokers must use segregated bank accounts to hold client money. This is one of the reasons why we only feature regulated brokers here on BrokerNotes.

All three brokers above will hold your money in a separate bank account.

Do they use reputable “tier-1” banks like Barclays, Goldman Sachs or HSBC?

Most tier-1 banks like Barclays and HSBC have been around for over 100 years and manage trillions of dollars of assets, proving that they have stood the test of time.

Both City Index and Markets.com use tier one banks, but we are not sure of which bank specifically.

Have they been fined or penalised in the last five years?

If a broker has been penalised by a regulator in the past five years, it may mean that they were caught doing something they shouldn’t be doing - which may be of concern to you as an end client.

We’re not aware of any penalties or fines imposed by regulators on City Index or Markets.com in the past five years.

How popular is their service/website?

While not always the case, the number of traders a broker has can be a good metric for understanding how reputable a brokers is.

City Index is more popular with over 140,000 traders.

Are they publicly listed?

Companies that are publicly listed on a stock exchange tend to be considered more reputable as they will be required to disclose their financials, and aspects of their operations, to the public.

City Index is a privately owned company, while on the other hand Markets.com is still a publicly listed company.

Where are they located?

Most reputable brokers tend to be headquartered in a major capital city or a financial hub such as Cyprus.

City Index are based in London, UK, while Markets.com are based in 148 Strovolos Avenue, 2048 Strovolos, P.O.Box 28132, NICOSIA CYPRUS .

Do they offer the features you need?

Assuming the brokers you’re choosing between are reputable, the next point to consider is whether they offer all of the features you require to trade.

This can be broken down into three categories:

  • Services & instruments
  • Platforms & account types
  • Trading features, risk management tools & funding methods

Services and Instruments

If you’re looking to trade currency pairs, both City Index and Markets.com offer forex trading. City Index have a slightly larger variety of currency pairs with 84 pairs, compared to 56 offered by Markets.com. Also, if you’re looking to trade cryptocurrencies, City Index offers a handful of cryptocurrency CFDs to trade, including Bitcoin, Ethereum and Ripple.

Both City Index and Markets.com allow you to trade commodities like gold, silver and crude oil.

Platforms & Account Types

If you trade forex, there’s a good chance you might want a broker that offers the popular MT4 trading platform. If that’s the case, both City Index and Markets.com offer this. Markets.com also offer the new & improved MT5 platform. Our alternative broker, Axitrader, also offers MT4 and MT5.

In addition to the platform, you’ll also want to ensure that the broker you choose offers the account type best suited to your needs. City Index, for example, offer a mini account, standard account and VIP account.

Trading features, risk management tools & funding methods

If you have a certain trading style (e.g. scalping, hedging, or using EAs), you’ll want to double check that the broker you choose allows this, as not all of them do.

City Index does not allow scalping but allows hedging. While Markets.com also allows scalping and hedging. You can trade with EAs (expert advisors) on both City Index and Markets.com.

In terms of risk management tools, City Index doesn't offer negative balance protection, but Markets.com does. Negative balance protection prevents you owing your broker more than you’ve deposited.

City Index also offer stop losses, limit orders, and price alerts to help you automate aspects of your trading strategy.

City Index accept Payoneer while Markets.com accept Paypal.

Are they affordable for what you need?

Comparing the fee structures of different brokers can be a minefield at times. The important thing to consider is what the spreads & fees are on the specific instruments and account type that you will be using.

For trading EUR/USD, City Index charges 0.50 points, while Markets.com charges points. Therefore, Markets.com is the more affordable for this instrument. If you want to compare their spreads across more instruments, You can jump back up to our comparison of their currency pair & indice spreads above.

Another consideration is whether or not your broker charges inactivity, deposit/withdrawal fees, or commissions on trades. If you’re a frequent trader, inactivity fees are unlikely to be an issue.

The Verdict: City Index or Markets.com?

There’s no such thing as a perfect broker, but some are going to be a better fit for you than others.

Objectively, Markets.com is more reliable based on our criteria above. Markets.com has a wider range of instruments to trade. City Index offer lower spreads on popular forex instruments like EUR/USD and are used by more traders.

Both brokers offer demo accounts, allowing you to test their platforms to see which is suitable for you. You can test drive their demos using the links below:

Finally, if you’re really not sure you can always use our free tool (takes 15 seconds) that will help you find a suitable broker based on your precise requirements here.