Between 54-87% of retail CFD accounts lose money. Based on 69 brokers who display this data.

BrokerDNA

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

City Index
9.2 /10

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

VISIT CITY INDEX
Pepperstone
9.3 /10

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

VISIT PEPPERSTONE
AvaTrade
9.7 /10

The BROKERDNA score tells you, overall, how reputable, suitable, and affordable a broker is compared to other brokers.

This score is algorithmically-generated based on 31 factors. Neither our team, nor the brokers featured on our site, are able to change this without changing their service offering. Learn more here.

VISIT AVATRADE
About

City Index is regulated by the Financial Conduct Authority. City Index have provided Forex trading services since 1983.

Pepperstone is regulated by ASIC. Pepperstone have provided Forex trading services since 2010.

AvaTrade is regulated by the Central Bank of Ireland, ASIC (Australia), FSA (Japan), FSB (South Africa) and BVI. AvaTrade have provided Forex trading services since 2006.

Why choose them?
  • Yes Over 35 years in business
  • Yes Segregates clients funds
  • Yes Regulated by Financial Conduct Authority, ASIC and MAS
  • Yes Over 8 years in business
  • Yes Segregates clients funds
  • Yes Regulated by ASIC
  • Yes Over 12 years in business
  • Yes Segregates clients funds
  • Yes Regulated by Central Bank of Ireland, ASIC, FSA, FSB and BVI
Headquarters London, UK Melbourne, Australia Dublin, Ireland

TRADING SERVICES OFFERED

Spot Forex Yes Yes Yes
Forex (CFD) Yes Yes Yes
CFD Yes Yes Yes
Spread Betting Yes No Yes
Social Trading No Yes Yes
MARKETS & INSTRUMENTS
Forex (currency pairs) 84 61 59
Commodities Offered 26 12 16
Stocks Offered 4500 60 99
Bitcoin Yes Yes Yes
Majors Yes Yes Yes
Indices Yes Yes Yes
US Stocks Yes Yes Yes
Penny stocks Yes No No
Energies Yes Yes Yes
Metals Yes Yes Yes
Agriculturals Yes Yes Yes
FTSE Yes No Yes
Dow Jones Yes No Yes
Dax Yes Yes Yes
Nikkei Yes No Yes
ETFs Yes No Yes
IPO No No Yes
See all instruments

72% of retail investor accounts lose money when trading CFDs with this provider

See all instruments

78% of Pepperstone Limited’s retail investor accounts lose money when trading CFDs

See all instruments

71% of retail investor accounts lose money when trading CFDs with this provider.

PLATFORM & FEATURES

See the platforms and features offered by each broker

Screenshot image image image
MT4 Yes Yes Yes
MT5 No Yes Yes
MT4 Mac No Yes Yes
WebTrader Yes Yes Yes
Mirror Trader No No Yes
ZuluTrade No Yes Yes
Sirix No No No
cTrader No Yes No
PAMM Yes No No
Custom Platforms AT Pro, Advantage Web No AvaTradeAct, AVAOptions

APPS

iOS image Yes Yes Yes
Android image Yes Yes Yes
Windows image Yes No No
Available Languages

English, Spanish, German, Arabic, Polish, and Chinese

English, Spanish, Polish, Chinese, Japanese, Korean, Vietnamese, and Arabic

English, Italian, German, French, Greek, Hebrew, Spanish, Arabic, Malay, Russian, Chinese, Portuguese and Dutch

See platform & features

72% of retail investor accounts lose money when trading CFDs with this provider

See platform & features

78% of Pepperstone Limited’s retail investor accounts lose money when trading CFDs

See platform & features

71% of retail investor accounts lose money when trading CFDs with this provider.

ACCOUNT INFORMATION

From micro accounts to ECN accounts, compare the accounts offered by City Index and Pepperstone

Demo account Yes Yes Yes
Mini account Yes Yes Yes
Micro account Yes No Yes
Standard account Yes Yes Yes
ECN Account No No No
Islamic account No Yes Yes
Zero spread account No No No
VIP account Yes No Yes
Fixed spreads Yes No Yes
Variable spreads Yes Yes Yes
See account options

72% of retail investor accounts lose money when trading CFDs with this provider

See account options

78% of Pepperstone Limited’s retail investor accounts lose money when trading CFDs

See account options

71% of retail investor accounts lose money when trading CFDs with this provider.

TRADING CONDITIONS

Scalping No Yes Yes
Hedging Yes Yes Yes
Expert advisors (EAs) Yes Yes Yes
Virtual private server No Yes No
Direct market access No Yes Yes
STP broker Yes Yes No
Market maker Yes Yes Yes
Min trade 1 Lot 0.01 Lot 0.01 Lot
Max trade Varies None None
Min deposit $25 $200 $100

RISK MANAGEMENT

Stop losses Yes Yes Yes
Limit orders Yes Yes Yes
One-click trading Yes Yes Yes
Trailing stops Yes Yes Yes
Price alerts Yes Yes Yes
Signal trading Yes Yes Yes

FUNDING METHODS

Credit card Yes Yes Yes
Bank transfer Yes Yes Yes
Standard account Yes Yes Yes
Paypal No Yes Yes
Neteller No Yes Yes
Skrill No Yes Yes
Payment processing time 2-3 business days Varies Varies
Withdrawal processing time 2-3 business days Varies Varies
See all funding options

72% of retail investor accounts lose money when trading CFDs with this provider

See all funding options

78% of Pepperstone Limited’s retail investor accounts lose money when trading CFDs

See all funding options

71% of retail investor accounts lose money when trading CFDs with this provider.

DETAILED INFO

Excluded countries KR, IR, IQ, SY, JP, US KR, IR, IQ, SY, JP, US BE,BR,NZ,US,KE,IN,GH
Contact email Send Email Send Email Send Email
Phone number 0845 355 0801 61 3 9020 0155 (44) (0) 8005200423
Live Chat Yes Yes Yes
Website www.cityindex.co.uk https://pepperstone.com/ http://www.avatrade.com/
Spreads:
EUR/USD (Average: 0.7 pips) 0.7 pips 0.13 pips + $5.00 0.9 pips
GBP/USD (Average: 1.1 pips) 1.7 pips 0.49 pips + $5.00 1.6 pips
USD/JPY (Average: 1.1 pips) 0.6 pips 0.25 pips + $5.00 1.1 pips
AUD/USD (Average: 0.8 pips) 0.6 pips 0.27 pips + $5.00 1.1 pips
USD/CHF (Average: 2.3 pips) 2.3 pips 0.64 pips + $5.00 1.6 pips
USD/CAD (Average: 2.9 pips) 0.5 pips 0.47 pips + $5.00 2.0 pips
NZD/USD (Average: 3.6 pips) 2.8 pips 1.1 pips + $5.00 1.8 pips
EUR/GBP (Average: 2.4 pips) 0.5 pips 1.0 pips + $5.00 1.5 pips
View all spreads

72% of retail investor accounts lose money when trading CFDs with this provider

View all spreads

78% of Pepperstone Limited’s retail investor accounts lose money when trading CFDs

View all spreads

71% of retail investor accounts lose money when trading CFDs with this provider.

FEES

Inactivity Fee Yes No No
Commission 0.0015 Yes No
Deposit Fee Varies No No
Withdrawal Fee Varies No No
View All Fees

72% of retail investor accounts lose money when trading CFDs with this provider

View All Fees

78% of Pepperstone Limited’s retail investor accounts lose money when trading CFDs

View All Fees

71% of retail investor accounts lose money when trading CFDs with this provider.

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Last update

All information collected from www.cityindex.co.uk. Last updated on 01/12/2019.

All information collected from https://pepperstone.com/. Last updated on 01/12/2019.

All information collected from http://www.avatrade.com/. Last updated on 01/12/2019.

Company

Since establishing themselves as one of the first spread betting providers in the UK. , City Index have grown to a global company in over 50 countries completing over two million trades every month. City Index provide some of the most competitive spreads across thousands of markets including indices, shares, currencies, commodities and many more.

City Index have continued to innovate and were the first to provide a downloadable Android and iPhone app for spread betting and CFD trading and with over 30 years experience in the industry, you know you can trust Cityindex to handle your trades.

For more information about trading with City Index, we have put together an indepth City Index review with some of the pros and cons about this broker.

Pepperstone provide a trading platform for retail and institutional investors looking for a broker that provides fast execution, reliable technology, award winning customer service all at superior competitive pricing.

Pepperstone was founded in 2010 to provide a solution to traders frustrated by slow trade execution, excessive spread and poor customer service from other online brokers. Pepperstone are a perfect choice for traders with spreads start from as low as 0 pips and combined with their use of leading technology platforms including MetaTrader 4 and cTrader.

For more information about trading with Pepperstone, we have put together an indepth Pepperstone review with all the pros and cons about this broker.

Since 2006, Avatrade have attracted over 20,000 traders to their platform. While their spreads are not the most competitive, they do offer traders a range of great features, such as guaranteed stop losses, the ability to hedge / scalp, and low margins.

For more information about trading with AvaTrade, we have put together an indepth AvaTrade review with the pros and cons about this broker.

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Popular comparisons feat. Pepperstone

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Popular comparisons feat. AvaTrade

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City Index or Pepperstone?

Well established or accepts Scalping?

If you’re a trader looking for a broker that has been established for a long time, City Index is likely a good choice. However, if you want a broker that allows you to scalp as a trading strategy, Pepperstone may be more suitable.

Which broker is more reliable?

You can determine a broker’s reliability & trustworthiness by looking at eight factors:

  • Who are they regulated by?
  • How long have they been around for?
  • Do they hold your money in a separate bank account?
  • Do they use reputable “tier-1” banks like Barclays, Goldman Sachs or HSBC?
  • Have they been fined or penalised in the last five years?
  • The popularity of their service/website
  • Are they publicly listed?
  • Where are they located?

Based on these eight factors, we consider City Index to be the more reliable broker. We’ve broken down why below:

Who are they regulated by?

City Index is regulated by Financial Conduct Authority, ASIC and MAS, while Pepperstone is regulated by Financial Conduct Authority,UK and ASIC.

As the Financial Conduct Authority are one of the most stringent regulators in the world, both City Index and Pepperstone will have very strict guidelines to follow to ensure they protect their retail trader clients.

AvaTrade are regulated by Central Bank of Ireland, ASIC, IIROC, FSA, FSB, UAE and BVI

How long have they been around for?

If a broker has been around for a long period of time, they’re likely to be more reliable (in comparison, most scam brokers only exist for several years before they disappear).

This also suggests that a broker has good risk management processes that have prevented them being caught out by major financial events, as was the case with Alpari UK going bust when they were there was a policy reversal of capping the Swiss Franc against the Euro.

City Index has been around for 36 years, while Pepperstone have been around for 9 years. Our third alternative broker, AvaTrade, have been around for 13 years.

Do they hold your money in a separate bank account?

You wouldn’t want your broker paying their staff out of the same bank account account that you’re depositing your trading funds into, would you?

Fortunately, all regulated brokers must use segregated bank accounts to hold client money. This is one of the reasons why we only feature regulated brokers here on BrokerNotes.

All three brokers above will hold your money in a separate bank account.

Do they use reputable “tier-1” banks like Barclays, Goldman Sachs or HSBC?

Most tier-1 banks like Barclays and HSBC have been around for over 100 years and manage trillions of dollars of assets, proving that they have stood the test of time.

Both City Index and Pepperstone use tier one banks, but we are not sure of which bank specifically.

Have they been fined or penalised in the last five years?

If a broker has been penalised by a regulator in the past five years, it may mean that they were caught doing something they shouldn’t be doing - which may be of concern to you as an end client.

We’re not aware of any penalties or fines imposed by regulators on City Index or Pepperstone in the past five years.

How popular is their service/website?

While not always the case, the number of traders a broker has can be a good metric for understanding how reputable a brokers is.

City Index is more popular with over 140,000 traders.

Are they publicly listed?

Companies that are publicly listed on a stock exchange tend to be considered more reputable as they will be required to disclose their financials, and aspects of their operations, to the public.

Both City Index and Pepperstone are privately owned companies.

Where are they located?

Most reputable brokers tend to be headquartered in a major capital city or a financial hub such as Cyprus.

City Index are based in London, UK, while Pepperstone are based in Melbourne, Australia .

Do they offer the features you need?

Assuming the brokers you’re choosing between are reputable, the next point to consider is whether they offer all of the features you require to trade.

This can be broken down into three categories:

  • Services & instruments
  • Platforms & account types
  • Trading features, risk management tools & funding methods

Services and Instruments

If you’re looking to trade currency pairs, both City Index and Pepperstone offer forex trading. City Index have a slightly larger variety of currency pairs with 84 pairs, compared to 61 offered by Pepperstone. Also, if you’re looking to trade cryptocurrencies, City Index offers a handful of cryptocurrency CFDs to trade, including Bitcoin, Ethereum and Ripple.

Both City Index and Pepperstone allow you to trade commodities like gold, silver and crude oil.

Pepperstone also offer social trading, which allows you to follow the trading activity, engage in discussion, and even copy the trades of other traders.

Platforms & Account Types

If you trade forex, there’s a good chance you might want a broker that offers the popular MT4 trading platform. If that’s the case, both City Index and Pepperstone offer this. Pepperstone also offer the new & improved MT5 platform. Our alternative broker, AvaTrade, also offers MT4 and MT5.

In addition to the platform, you’ll also want to ensure that the broker you choose offers the account type best suited to your needs. City Index, for example, offer a mini account, standard account and VIP account.

Trading features, risk management tools & funding methods

If you have a certain trading style (e.g. scalping, hedging, or using EAs), you’ll want to double check that the broker you choose allows this, as not all of them do.

City Index does not allow scalping but allows hedging. While Pepperstone also allows scalping and hedging. You can trade with EAs (expert advisors) on both City Index and Pepperstone.

In terms of risk management tools, City Index doesn't offer negative balance protection, but Pepperstone does. Negative balance protection prevents you owing your broker more than you’ve deposited.

City Index also offer stop losses, limit orders, and price alerts to help you automate aspects of your trading strategy.

City Index accept Payoneer while Pepperstone accept Paypal.

Are they affordable for what you need?

Comparing the fee structures of different brokers can be a minefield at times. The important thing to consider is what the spreads & fees are on the specific instruments and account type that you will be using.

For trading EUR/USD, City Index charges 0.50 points, while Pepperstone charges 0.00 points. Therefore, Pepperstone is the more affordable for this instrument. If you want to compare their spreads across more instruments, You can jump back up to our comparison of their currency pair & indice spreads above.

Another consideration is whether or not your broker charges inactivity, deposit/withdrawal fees, or commissions on trades. If you’re a frequent trader, inactivity fees are unlikely to be an issue.

The Verdict: City Index or Pepperstone?

There’s no such thing as a perfect broker, but some are going to be a better fit for you than others.

Objectively, City Index is more reliable based on our criteria above. Pepperstone has a wider range of instruments to trade. City Index offer lower spreads on popular forex instruments like EUR/USD and are used by more traders.

Both brokers offer demo accounts, allowing you to test their platforms to see which is suitable for you. You can test drive their demos using the links below:

Finally, if you’re really not sure you can always use our free tool (takes 15 seconds) that will help you find a suitable broker based on your precise requirements here.